13 posts categorized "Cultural Competence"

May 18, 2016

Annual Report: SAGE Seized Every Opportunity in 2015

SAGEAnnual20152015 was a remarkable year for SAGE and LGBT older people because it presented unique opportunities to advance our agenda—and we seized every last one of them. Indeed, over the past twelve months we have repeatedly demonstrated the remarkable difference we can make for older members of our community when we work together and energetically deploy the full range of tools at our disposal.

A few things made 2015 very special. In June, the Supreme Court decreed that marriage equality for LGBT people was a constitutional right. Then in July, there was the White House Conference on Aging, which takes place once a decade. Ten years ago at the 2005 White House Conference, SAGE made history by becoming the first and only official LGBT delegate to the Conference.

Last year, we took it to a whole new level by blanketing the Conference with the testimony of hundreds of LGBT elders from across the country and forging an overwhelming presence at the big event. Our efforts paid off big time, with the announcement by the U.S. Administration on Aging of an important new commitment to make its work more LGBT-inclusive.

SAGE also flexed our policy advocacy muscle in 2015, convincing the U.S. Department for Housing & Urban Development (HUD) to issue a bold new directive to federally supported senior housing providers across the country to eliminate discrimination against LGBT older people. Of course, putting the right rules in place is only half the battle—bringing those rules to life is where the rubber hits the road. That’s why the powerful advances SAGE engineered last year in its LGBT cultural competency training for aging service providers is so important.

Much of the important progress we made last year was thanks to SAGE’s relentless commitment to collaborate with key partners who can make an important difference for LGBT elders. Of the many partners we worked with in 2015, AARP stands out thanks to a successful pilot program joining SAGE affiliates and AARP local offices in key states across the country. The results far exceeded our expectations, including when we convinced AARP to issue a powerful public statement in support of Houston’s HERO ordinance and in opposition to transphobic fear-mongering. Expect more to come as we keep building on this exciting foundation.

And finally, 2015 was a breakthrough year in SAGE’s efforts to leverage our headquarters and long history in New York City to forge uniquely ambitious LGBT elder services that can inspire similar progress across the nation. SAGE took a huge step in that direction last year when we expanded out of the Chelsea neighborhood to establish full-fledged LGBT senior centers in four new locations, including three of the Big Apple’s most prominent people of color neighborhoods.

There is much more we could talk about, given all of the exciting progress we packed into 2015. Since we can’t cover everything, I hope this annual report shares enough of our highlights so it’s clear why your support for SAGE’s work is so important and why we should be so proud of what we are accomplishing—together—to ensure that every LGBT older person can age with dignity, support and boundless opportunity.


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Michael Adams
Chief Executive Officer


SAGE's 2015 Annual Report has more on how the organization expanded its programs, enlisted a wide array of new partners, and flexed its advocacy muscle to affect positive change for LGBT elders across the country. View and download SAGE's 2015 Annual Report today.

May 4, 2016

SAGECare: Creating a More Welcoming Space for LGBT Elders

By Vera Lukacs

SAGE is proud to announce the launch of SAGECare-- a new training initiative for service providers led by a passionate and experienced team from SAGE. It offers cultural competency training to service providers who wish to join a more inclusive community for LGBT elders, as well as learn to welcome LGBT older adults with open arms.  

Lrp1552SAGECare goes above and beyond the usual method of diversity training. The program creates a space for service providers to expand, transform and elevate their understanding of the needs of LGBT elders. The training provided by SAGECare help staff and administrators learn how to comfortably engage with LGBT elders; how to become open minded and non-judgmental, and how to create LGBT-inclusive programming. Once a person completes the training online or in-person, your agency will be awarded a SAGECare credential.  

A SAGECare credential indicates that a provider has completed a training especially geared toward LGBT elders by SAGECare Leadership or Certified Trainers, using SAGE-certified curricula. Agencies that have earned a credential are listed on the SAGECare website and are able to use the SAGECare logo on advertising, websites and other platforms as specified by a Licensing Agreement. By presenting a SAGECare credential badge, you will demonstrate to your community that you have the background, skills, and knowledge to work with a diverse population. Please review these badges to ensure that a service provider is SAGECare credentialed:  

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So, why invest in LGBT competency? “Because your mission is to serve people with the best care possible. SAGECare helps you serve your LGBT and other diverse clients even better. When your staff and agency become LGBT competent, you can communicate with your clients, residents and their families with even more compassion and depth — what’s great for all community members is great for business.” said Hilary Meyer, SAGECare Director.  

Have more questions? No problem. Contact SAGECare here or check out SAGECare’s FAQ page. SAGECare has already trained over 10,000 providers, join them or find one today!  

Vera Lukacs is a digital media assistant at SAGE.

April 21, 2016

2016 Leaders of Tomorrow: Bruce Williams

This post originally appeared on Long-Term Living on April 19, 2016. Read the original post here.

By Sharon Schnall

Bruce Williams was discriminated against because of his sexual orientation as recently as 2012, but he's working to make sure that becomes a thing of the past.

Williams, 69, is the first senior services coordinator with The Pride Center at Equality Park, a nonprofit center that serves the LGBT community of South Florida. He began volunteering at the center eight years ago and eventually became president of the senior advisory committee. 

Image via southfloridagaynews.com

The senior programming arm of The Pride Center creates critical connections among providers and recipients. Coffee and Conversation, a weekly two-hour program, attracts 200 attendees, up from 30 to 50 attendees just four years ago. The event is one of the nation's largest weekly gatherings of LGBT adults according to the national organization Services & Advocacy for Gay, Lesbian, Bisexual and Transgender Elders (SAGE).

There's been significant growth of program availability and participant attendance with other center senior classes, including enhanced fitness, driver safety, income tax preparation and mastering personal technology. A Boomer/Senior Health Exposition, now in its seventh year, attracts 60 area vendors and 600 attendees.

Last year, senior activity included an estimated 27,000 visits, Williams says. The senior events meet members' needs for socialization and camaraderie, but they also educate seniors about community resources.

"I like to use new and different approaches," Williams says. "I like to maintain a flexibility. What worked yesterday does not work today; what works today may not work tomorrow."

Williams should know—he spent nearly 25 years running a Houston, Texas, continuing care retirement community. From 1981 to 2006, he served at different times as assistant director and acting director of Treemont Retirement Community, where he oversaw residential life and 200 employees associated with 330 independent living apartments and a 114-bed healthcare facility.

"His experience in the long-term care community gives him the knowledge, insight, hands-on practical applications, purpose and compassion that he brings to the center. A senior himself, he is the perfect example to those he serves," says nominator Betty Rosse, a professional educator, public speaker and group facilitator, who has presented at the center.

To provide quality care to LGBT persons, as with any other population, Williams says, "You have to be accurate reading what people need and require."

Easier said than done.

Older adults in the LGBT community grew up in a world of homophobia. They remember the Stonewall riots and the McCarthy hearings. "There's tremendous intolerance and bigotry that exists," Williams says, adding he did not live an openly gay life until 2009.

Discrimination because of one's sexual orientation can cause isolation, distrust and fear, which impacts how willingly long-term care services are pursued. For anyone who "has grown up their whole life with stigma," the reluctance to discuss sexual orientation and openly engage with senior service representatives, healthcare providers and community agencies is warranted, he adds.

Non-LGBT professionals, Williams says, are not necessarily aware of how LGBT life experiences impact one's economic resources, family support and employment prospects.

"With my background in long-term care and acute care, I came here with a mission. I know the value of advance planning," he says. "I spent 25 years in the field of long-term care. I am well aware of how using the services of long-term care will tremendously enhance the final third of one's life."

This year, The Pride Center began serving as SAGE-authorized trainers under the Protect our Elders initiative subsidized by Our Fund, a Florida philanthropic organization. SAGE's curriculum teaches best practices when serving LGBT seniors. South Florida healthcare and service professionals will complete the first phase of training through The Pride Center and other local trainer agencies. The training carries continuing education credits for degreed workers in the field of LTC services.

A hallmark of the Protect Our Elders curriculum is promoting cultural competency. The concept, with roots dating back to the 1980s, promotes awareness and respect about others' differences and cultivates a willingness and ability to be responsive through appropriate attitude and policy.

Williams wants people to proactively address matters of aging and be vocal about what they value in service delivery. His message: don't postpone making the "appropriate moves, the appropriate changes, at the right time." 

"It's as simple as posting a picture of a same-sex couple, for example, among an array of portraits featured in continuing care retirement community's main lobby," he says. "It shows acceptance." It's as straightforward and respectful, he adds, as using the word "partner" on a doctor's intake questionnaire or on a housing application.

"We age with so many commonalities, and we age with so many differences," Williams says. "We age with so many preferences. It's a work-in-process trying to understand what someone's individual wants and needs are.

"I am making people aware of the possibilities—they have the choices."

Sharon Schnall is a writer based in Ohio.